Zurich Engineering is part of the Zurich Insurance Group, a global insurance-based financial services provider with over 60,000 employees in 170 countries. 

The organisation has been helping its customers to identify, manage and control engineering business risks for over 80 years.  With a national team of approximately 500 highly trained and experienced Engineer Surveyors, the team helps customers comply with a wide range of legislation through independent in-service examinations of plant and machinery.


Testing conditions

A rapidly growing sector of the business is working in the wind turbine industry around the British Isles. Inspecting lifting & pressure equipment more than 80 metres above sea level in a wind turbine out to sea is one of the tougher jobs that the Zurich Engineering team faces and yet their Panasonic Toughbook CF-19 rugged convertible notebooks are more than up to the job.

“All the modern wind turbines have a generator inside and lifting equipment and safety devices, such as fire extinguishers,” explained John McMullen, Chief Engineer at Zurich Engineering. “Our job is to identify safety critical components and their potential for failure, mechanical or electrical safety devices designed to protect persons and functional testing as appropriate to ensure that plant & equipment is safe to use.

The engineers are taken by boat to each turbine and then have to board the turbine to carry out their work. Zurich Engineering operates at off-shore wind farms all around the UK coastline but one recent project was the London Array in the outer Thames Estuary. Here there are 175 wind turbines with a hub height 87m above sea level and 120m rotors in an offshore area of 100km², which generates enough power for nearly half a million UK homes a year.

All 500 Zurich engineers use the Panasonic Toughbook CF-19 rugged convertible notebooks because they are simple and effective to use both inside and in outdoor conditions and rugged enough, with long lasting battery power, to stand up to the everyday challenges of working in an industrial environment.

“The engineers carry out all their work using the Panasonic Toughbook device. The fact that the devices can be converted into tablets and are touchscreen makes it easy to record information, however rough or cramped the conditions. The engineers also like the stylus that comes with the device because it prevents them making oily marks all across their screen with their fingers,” explained John.

With the recent roll-out of new Toughbook CF-19’s the Zurich engineers are now using their third generation of Toughbook technology and when the refresh was due there was no doubt in John’s mind what to choose.


“We are looking to do more work with less people whist providing a continuously improving service to our customers and the Panasonic Toughbook devices help us to achieve this,” said John. “When you consider that we produce 3.5m reports a year, the benefits soon mount up. In fact, we estimate that we recouped our £1m investment in our first Toughbook refresh within the first eight months of use.”

The Panasonic Toughbook CF-19 has transformed the way professionals work in field utilities and engineering by providing access to data and applications, wherever and whenever they need it.

The latest version includes a high performance Intel® Core™ i5-3320 vPro™ (2.6GHz, up to 3.3GHz with Intel® Turbo Boost Technology) standard voltage processor with Intel® HD 4000 graphics, ensuring the device is capable of handling the most intensive applications. To provide reliability in the most challenging environments, the CF-19 remains unique in the market with its fanless design; instead using Panasonic energy optimisation and optimised heat pipes to cool the full performance, standard voltage CPU.

As well as the new CPU, the CF-19 is also equipped with a low voltage DDR3L RAM module, consuming less power for higher efficiency resulting in a longer battery life of up to 10 hours.

The best screen visibility just got better

With the new Panasonic ambient light sensor and Transflective Plus Technology, the CF-19 always ensures the screen delivers just the right level of brightness for optimum viewing whatever the conditions, inside or out. The features help to reduce power consumption and enhance battery life, as no backlight is required in bright environments.  This results in up to 6,500nit equivalent of transflective brightness under a 200K lx environment.

Simple to use

The display rotation button allows the device to be converted from a traditional notebook to tablet design, using just one-hand.

The Toughbook CF-19 comes with resistive Touchscreen or Dual Touch option (resistive Touchscreen plus digitiser).


Better than ever reliability and durability

With magnesium alloy casing, inside and out, and Panasonic’s anti-scratch coating, the CF-19 remains the toughest rugged notebook in its range. It is MIL-STD 810G drop tested and has water, dust, vibration and temperature protection giving it an impressive IP65, MIL STD 810G rating.

With an HDD damping and rugged casing systems to optimise drop protection and an HDD heater and Panasonic’s foam packing system to provide flexible seals, the CF-19 can operate in even the harshest conditions.



Toughbook CF-19

The fully rugged convertible Toughbook featuring a revolutionary LCD screen that transforms from a high-performance notebook to a fully portable tablet PC.

  • Intel® Core™ i5-3320M vPro processor
  • Windows® 7 Professional
  • Intel HD 4000 graphics
  • Vibration and shock resistant (MIL-STD 810G)*
  • Water and dust resistant (IP65, MIL-STD 810G)*
  • Balanced lightweight at just 2.3kg
  • Extremely bright 10.1" transflective plus LCD with Touchscreen or Dual Touch (up to 6.500cd/m² reflective brightness, depending on light conditions)